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Shipping and handling to mainland UK and Northern Ireland. All orders will be dispatched using Royal Mail or Parcelforce, and will be processed in the order that they are received. The minimum order value is £5.00 excluding postal charges. Shipping policies are subject to change without notice.
For Delivery to the UK and Northern Ireland our postal charges are as follows:
Royal Mail First Class:
£2.95 irrespective of order value
In respect of all orders to be posted outside of the UK, the postage amounts as stated above will be applied to your order. We will then calculate the actual postage due and ammend the amount to be debited to your card payment if appropriate.
Delivery Schedule
Your order will be dispatched within two working days (although this may vary in busy periods) and are sent via Royal Mail First Class or Parcelforce 48 Hours delivery.
Please note that Royal Mail and Parcelforce do not accept requests to leave packages withneighbours or any other third parties.
Royal Mail states that compensation claims for lost post cannot be made prior to 15 days after dispatch. We therefore will only send out replacement orders or issue a refund after 15 days from the date of posting should your order not arrive.
It is at the discretion of Creative Scrapbook Company whether a replacement order or a refund is sent.
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